top of page

REFUND & CANCELLATION POLICY

Team Lifts Fitness Coaching – FZCO

 

Last updated: Feb. 2nd 2026 

This Refund & Cancellation Policy forms part of the Team Lifts Fitness Coaching – FZCO Service Agreement (“Agreement”) and applies to all clients who purchase services from Patrick MacInnis & Team Lifts Fitness Coaching – FZCO (“Service Provider”, “we”, “us”, “our”).

By purchasing, enrolling, or making payment for any services, you acknowledge that you have read, understood, and agreed to this policy.

​

1. NO REFUNDS – ALL SALES FINAL

 

All payments made to Team Lifts Fitness Coaching – FZCO are final and non-refundable.

This includes, without limitation:

  • Initial payments

  • Recurring subscription payments

  • Installment payments

  • Partially used services

  • Unused services

  • Missed sessions or failure to engage

  • Dissatisfaction with results or experience

Once a payment has been successfully processed, no refunds, credits, reversals, or partial refunds will be issued under any circumstances, except where required by applicable UAE law.

​

2. RECURRING PAYMENTS & MINIMUM COMMITMENT

 

Certain services are sold with a minimum commitment term and recurring payment structure.

By purchasing such services, you expressly acknowledge and agree that:

  • You are entering into a fixed-term service agreement

  • Payments are recurring and automatic

  • The agreement cannot be cancelled, paused, or terminated prior to completion of the minimum commitment term

Non-use of services, lack of participation, or change in personal circumstances does not relieve you of payment obligations.

3. CANCELLATION AFTER MINIMUM TERM

 

Where applicable, once the minimum commitment term has been completed, services may continue on a month-to-month basis.

To cancel recurring payments after the minimum term:

  • You must provide at least thirty (30) days’ written notice

  • Notice must be sent to: finance@teamlifts.com

  • Cancellation requests received after a billing date will apply to the next billing cycle

Failure to provide proper notice will result in the next scheduled payment being charged.

4. NO CHARGEBACKS OR PAYMENT DISPUTES

 

By purchasing services, you agree not to initiate any chargeback, payment dispute, or payment reversal through:

  • Stripe

  • Your bank

  • Your credit card provider

  • Any third-party payment processor

All charges are authorized pursuant to the Service Agreement and this Refund Policy.

Any chargeback or dispute initiated in violation of this policy constitutes a breach of contract. In such cases, you remain liable for:

  • The full outstanding contract balance

  • Any administrative, processing, dispute, or collection costs incurred

5. SERVICE DELIVERY & DIGITAL CONTENT

 

All services are delivered digitally and/or remotely and may include access to:

  • Online coaching platforms

  • Digital programs and materials

  • Community access

  • Consulting and support services

Access to digital services or content is deemed to constitute service delivery. As such, refunds are not available once access has been granted.

​

6. EXCEPTIONS REQUIRED BY LAW

Nothing in this policy limits any mandatory consumer rights that may apply under the laws of the United Arab Emirates.

Where a refund is explicitly required by applicable UAE law, such refund will be processed strictly in accordance with legal requirements and limited to the minimum extent required by law.

​

7. POLICY UPDATES

We reserve the right to update or modify this Refund & Cancellation Policy at any time. The version in effect at the time of purchase shall apply to that purchase.

​

8. CONTACT INFORMATION

For billing or cancellation inquiries, contact:

Email: finance@teamlifts.com

bottom of page